Capitalise on good service
Our intuitive platform allows you to earn a commission while impressing your guests with good service.
TourDesk, founded in 2013, is a comprehensive tour booking service for
Your Front-Desks best friend. The platform allows the front desk staff to easily and securely book tours for your guests, providing the service they want and appreciate, as well as allowing your guests to book themselves through your branded white-label sales portal.
TourDesk brings a new source of ancillary revenue for your hotel, increases your service level and lowers the effort for your front desk and back office employees.
A useful tool for your reception
Offer better service
TourDesk connects you with local suppliers to increase your hotels ancillary revenue
This is just a small sample of our supply partners. See below how your local area is stocked.
The sales-driven business model is based on high-quality customer service. By making sure that the customer knows about the tours on offer and has around-the-clock access to book them, with or without any assistance,
How's my area stocked?
- No sign up or setup fee
- No monthly subscription
- No Hidden costs
TourDesk has a vested interest in increasing your revenue!
The business model is completely sales-driven and there are no charges* or fees**.
* If you want to have a physical card reader from TourDesk at location you'll be charged montly for the use. Up to date price for this is in the Agent system. The amount is deducted from your commission during settlements.
** We share the Card fees from your total sales. 1%(your share) of your total sales is deducted from your commission during settlements.
What is TourDesk?
TourDesk is a comprehensive tour and activities booking platform for accommodation providers and everyone who is in some kind of relationship with travellers. The white-label software solution allows the user to offer experiences, simply or automatically, to their travellers before, during and even after their travels.
TourDesk is two-folded; Agent, used by the reception as a point-of-sale, allowing a concierge or a receptionist to identify, book and confirm a tour for a traveller standing in front of them. And the portal website used by travellers planning their own adventure, it allows a property to earn revenue from their traveller automatically, by pointing them towards their own, white-labelled TourDesk web page.
1a. What is TourDesk, without all the confusing technical jargon?
So! TourDesk is simply a platform, allowing anyone to offer tours and activities for sale. With TourDesk, you can quickly get a customized website, with airport transfers, tours, activities and more, in your region and offer to whoever you want.
Our platform is created for accommodation providers, but can in reality be used by anyone that wants to offer a better service.
Oh - and we pay you for using it.
So for every sale that goes through your TourDesk page, you earn a commission. That can be a modest figure, a nice supplementary income, or if you take it seriously, it can be a significant new revenue stream to your business!
Reach out and see how you can get started, or if you already have a page, how you can do more!
1b. What is TourDesk - tl;dr version.
TourDesk is a platform allowing everyone to earn a commission by offering tours and activities to incoming guests! You get your own website which you share and when tours are booked, you get paid! Also available for concierges and receptions!
How does the portal side work?
The portal solution is one of our two main features. We create a TourDesk web page for you and customize with your logo and brand colours. This web page you can simply share with your travellers who then can book their experiences on their own in one-location.
Here you can see an example from one of our resellers.
Your sales portal gives access to a new revenue stream and can be an excellent addition for your website, marketing materials and your guest communications.
How does the reception/agent side work?
The reception system is the other main feature and is used as a point-of-sale, allowing, for example, a concierge or a receptionist to identify, book and confirm experiences for guests standing in front of them with few clicks.
This system streamlines the booking process from phone calls, emails and different agent access to one platform, eliminating multiple friction points for you or the traveller and saving immense time.
How do my customers find my TourDesk portal?
The only way your travellers will find your TourDesk portal is if you share it with them, but don’t worry it’s very easy.
There are countless ways you can share your sales portal, for example, on your website, in your automated communications or in your marketing material.
Your TourDesk page has a unique URL, usually with your brand or name in it. We strive to keep the URL as simple as possible, and in fact, you can have as many pages as you want!
more frequently asked questions...
Shout if you want us in your area
We are currently strongest with our supply of tours, activities, transportation and restaurants in Europe. Check in our supply status section below how we are in your area.
If you feel we are lacking in your local area, give us a shout and our supply department will get right on it.