Upsell With TourDesk: Increase Hotel Revenue and Enhance Guest Experience

31. March 2023 • 3 minutes read

Upselling is a strategy that hotels use to increase their revenue by offering guests additional services or products beyond their initial booking. This practice has become increasingly popular in the hotel industry, as it not only generates more revenue but also enhances the guest experience. TourDesk provides upsell services to hotels with a platform for booking tours and activities in the area.

TourDesk is a technology company that provides hotels with a platform to offer additional services to their guests. The platform offers a range of services that can be offered to guests, including local tours, experiences and airport transfers. The platform is designed to be user-friendly for both hotel staff and guests, ensuring that the booking process is smooth and seamless.

Personalize The Guest Experience

One of the primary benefits of using TourDesk is that it enables hotels to offer a personalized experience to their guests. The platform provides hotels with a way to understand their guests' interests and preferences, allowing them to offer relevant services and products. For example, if a hotel guest has expressed an interest in local cuisine, the hotel can offer them a food tour of the city. By offering personalized services, hotels can enhance the guest experience and increase their chances of receiving positive reviews and repeat business.

Another benefit of using TourDesk is that it can increase revenue for hotels. By offering additional services to their guests, hotels can generate more income per guest. For example, if a hotel guest books an airport transfer through TourDesk, the hotel can earn a commission on that sale. Additionally, if the guest enjoys their experience, they are more likely to leave positive reviews and return for future stays. By increasing revenue and enhancing the guest experience, hotels can improve their bottom line and reputation.

TourDesk also offers benefits for guests. The platform provides guests with a way to easily book additional services and products during their stay. This can save guests time and hassle, as they do not need to research and book services themselves. If they prefer to book directly themselves on the platform, they can of course do that too. Additionally, TourDesk offers a curated selection of services and products, ensuring that guests have access to high-quality experiences. This can help guests make the most of their stay and enhance their overall experience.

One of the unique features of TourDesk is its integration with hotel management systems. The platform can seamlessly integrate with a hotel's existing systems, allowing staff to easily manage bookings and track revenue. This integration also allows for real-time communication between the hotel staff and TourDesk's team, ensuring that any issues or questions are addressed promptly. This makes the process of offering additional services and products to guests much more streamlined and efficient.

TourDesk also offers a range of analytics and reporting features. Hotels can use these tools to track their revenue from upsell services and gain insights into their guests' preferences. This information can be used to make informed decisions about which services to offer and how to market them. By having access to this data, hotels can improve their overall performance and better meet the needs of their guests.

Register to Start Upselling for Your Hotel

Upselling is an effective strategy for hotels looking to increase their revenue and provide a better guest experience. TourDesk provides hotels with a platform to offer additional services and products to their guests. Registering as a reseller only takes a moment. The platform is easy to use, integrates with existing hotel management systems, and provides hotels with valuable analytics and reporting features. By using TourDesk, hotels can generate more income per guest, offer a personalized experience, and gain valuable insights into their guests' preferences. This can help hotels improve their reputation, attract new customers, and ultimately improve their bottom line.

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Guðmundur F. Magnússon written by:
Guðmundur F. Magnússon
Marketing Manager